Shipping policy
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Shipping & Delivery Policy
Dhaka Handover
No Intl Shipping
Pet Safety First
Pickup (Preferred): Demra, Baserpool, Dhaka — by appointment.
Cats/Kittens (Live Animals)
- Delivery area: Dhaka only (in-person handover or trusted pet courier).
- Timing: Same/next day, 10:00–20:00 (slot confirmed on WhatsApp/phone).
- Safety: Basic ID verification and quick health check at handover.
- We do not ship live animals via regular couriers or outside Bangladesh.
Accessories & Supplies
- Nationwide shipping: 24–72 hours after payment confirmation.
- Couriers: Reputed local partners; tracking shared by SMS/WhatsApp.
Fees, Delays & Missed Delivery
- Fees: Based on location and courier/pet-courier rates; shown before confirm.
- Weather/heat safety: We may adjust delivery windows to protect the pet.
- Missed delivery: If unreachable after 2 attempts, we reschedule; extra fees may apply.
Questions? Call +8801983728811 • Email persianpets.bd@gmail.com